ABOUT US

ABOUT US

Our Story

RugRoyal was created with a simple idea: to bring high-quality, beautifully designed rugs to homes across Europe at fair and accessible prices. After years of experience in home decor and product sourcing, our team saw how difficult it was for customers to find stylish, durable rugs that combine comfort, craftsmanship, and value.

We launched RugRoyal to change that.
Every rug in our collection is selected with care, following a clear philosophy: elegant designs, reliable materials, and long-lasting quality.

 

Who We Are

RugRoyal is part of Jasper Group Corporation Ltd., an international e-commerce company specialising in interior design products. Our team works between Europe and Asia to ensure high standards at every step from design selection to quality control and customer support.

Legal Entity:
Jasper Group Corporation Ltd.
14 Science Museum Road, 917A Block A, 9/F
New Mandarin Plaza
Tsim Sha Tsui, Hong Kong

We operate transparently and are committed to offering a trustworthy and seamless shopping experience.

 

Stock & Logistics in Europe

To ensure fast and reliable deliveries for our European customers, we keep our active inventory in Spain through our trusted third-party logistics partners.

This system allows us to:

  • Dispatch orders quickly across the European Union
  • Reduce delivery times
  • Maintain accurate stock levels
  • Operate with efficient, professional warehousing standards

All products displayed as “in stock” on our website are physically stored and ready to ship from our European fulfillment centers.

 

What We Do

We provide a curated selection of rugs in different styles, textures, colors and sizes to suit any home:

  • Modern and contemporary rugs
  • Vintage and distressed styles
  • Soft-touch shaggy rugs
  • Minimalist Scandinavian-inspired designs
  • Large-format rugs for living rooms and bedrooms

Each product is inspected for quality, durability, and accurate representation. What you see on our website is exactly what you receive.

 

Our Commitment to Quality

At RugRoyal, quality begins long before a rug reaches your home.

We work closely with experienced manufacturers and follow strict quality control processes. Each rug is evaluated for:

  • Material resistance
  • Color accuracy
  • Pattern clarity
  • Comfort and softness
  • Long-term durability

We believe in honest pricing and reliable craftsmanship. If a product does not meet our standards, it simply doesn’t make it into our catalogue.

 

Why Shop With Us

We want our customers to feel confident and reassured when shopping with RugRoyal. That’s why we focus on:

✔ Transparent product information: All descriptions, dimensions and images reflect the real product.

✔ Secure checkout: Your payments are encrypted and processed through leading secure providers.

✔ Reliable customer support: You can reach us at support@rugroyal.com for any questions regarding your order, delivery, or product information.

✔ Clear return & refund policy: We offer a straightforward and customer-friendly return system. You can read our full return policy here:https://rugroyal.com/pages/return

✔ Fast delivery from our EU fulfillment centers: Orders are prepared and dispatched quickly from our warehouse partners in Spain to ensure efficient shipping within the EU.

 

Our Mission

Our mission is to make beautiful, high-quality rugs accessible to everyone.
We believe that a rug is more than just a decorative element, it brings warmth, comfort and character to your home.

RugRoyal exists to help you transform your space with products that blend style, quality, and affordability.

 

Thank You for Being Here

We are grateful for every customer who chooses RugRoyal.
Your trust motivates us to continue improving, expanding our collections, and offering the best possible shopping experience.

If you have any questions, we are always here to help.