Cookie Policy – RugRoyal

Cookie Policy

 

This Cookie Policy explains how RugRoyal (“we”, “us”, “our”) uses cookies and similar technologies when you visit or interact with www.rugroyal.com (“the Site”).

This website is operated by:

Jasper Group Corporation Limited
14 Science Museum Road, 917A Block A, 9/F, New Mandarin Plaza
Tsim Sha Tsui, Hong Kong
Customer Support: support@rugroyal.com
Data Protection: gdpr@rugroyal.com

 

1. What Are Cookies?

Cookies are small text files stored on your device when you browse our website.
They help us:

• ensure the website works properly
• remember your preferences
• provide secure checkout
• improve website performance

Cookies do not give us access to your computer or personal files.

 

2. Types of Cookies We Use

2.1 Essential Cookies: These cookies are necessary for the Site to function. They enable:

• account login
• security features
• checkout and payment
• shopping cart functionality
• server load balancing

Examples:
_shopify_d, _secure_session_id, cart, checkout, request_id

Essential cookies cannot be disabled.

2.2 Performance & Analytics Cookies: These cookies help us understand how visitors use the Site and improve performance.

They collect anonymized information about:

• pages visited
• time spent on the site
• navigation patterns

We use Shopify’s built-in analytics tools and may use Google Analytics or similar services to improve website performance.

Examples:
_shopify_s, _shopify_sa_t, _shopify_y

2.3 Preference Cookies: These cookies remember your preferences, such as:

• language
• currency
• shipping country

2.4 Marketing & Advertising Cookies: These cookies help us display relevant ads and measure advertising performance.
They may be placed by:

• Google Ads
• Google Analytics
• Meta (Facebook/Instagram)
• other advertising platforms

They may track:

• clicks on ads
• pages viewed
• items added to cart
• conversions

Non-essential cookies (analytics, preference, and marketing) are only activated after you give your consent through the cookie banner.

 

3. Third-Party Cookies

Some cookies may come from third parties that help us operate the Site, such as:

• payment processors
• shipping partners
• analytics platforms
• advertising partners

These third parties have their own privacy and cookie policies.

 

4. Managing Cookies

4.1 Browser Settings: You can manage or disable cookies through your browser. Instructions are available for Chrome, Safari, Firefox, Edge, and others.

4.2 Cookie Banner Preferences: If you use the cookie banner, you can enable/disable:

• analytics cookies
• preference cookies
• marketing cookies

Essential cookies cannot be disabled.

 

5. Data Protection

Personal data collected via cookies is processed in accordance with our Privacy Policy and GDPR.
For questions, contact:

gdpr@rugroyal.com

 

6. Updates to This Cookie Policy

We may update this Cookie Policy periodically.
The most recent version will always be available on this page.