Legal Notice

Legal Notice – RugRoyal

 

Website Owner

This website is operated by:

Jasper Group Corporation Limited
14 Science Museum Road, 917A Block A, 9/F
New Mandarin Plaza, Tsim Sha Tsui, Hong Kong

Email (Customer Support): support@rugroyal.com
Phone: +44 7401 140948

Jasper Group Corporation Limited is responsible for the content and operation of this website.

 

Business Activity

RugRoyal is an online retail store specializing in home décor products, including rugs, carpets, and interior accessories.
Customers may browse and purchase products for delivery within the European Union, the United Kingdom, and other countries as listed in our Shipping Policy.

 

Terms of Use

By accessing this website, users agree to:

  • use the website only for lawful purposes
  • respect the rights and security of other users
  • refrain from fraudulent, abusive, or harmful activities

Users must not:

  • attempt to disrupt website functionality
  • misuse the content for commercial purposes without authorization
  • infringe intellectual property rights

Data Protection

Jasper Group Corporation Limited acts as the data controller.
Personal data is processed according to:

  • the EU General Data Protection Regulation (GDPR)
  • applicable Hong Kong privacy requirements
  • our Privacy Policy, which explains in detail how data is collected, used, stored, and protected

For privacy concerns: gdpr@rugroyal.com

 

Cookies

The website uses cookies necessary for:

  • website functionality
  • checkout and cart operations
  • analytics and performance
  • user preferences

For more information, please refer to our Cookie Policy.

 

Intellectual Property

All elements of this website, including:

  • text
  • images
  • logos
  • graphics
  • design
  • source code

are protected by applicable copyright, trademark, and intellectual property laws.

Reproduction, distribution, or commercial use without prior written permission is strictly prohibited.

If you believe your intellectual property rights have been infringed, contact us with:

  • your identification
  • proof of ownership
  • the location of the infringing content

Security

We implement appropriate technical and organizational measures to protect user data.
Although we use secure technologies (including HTTPS encryption), no internet-based system is entirely risk-free.

 

Liability

RugRoyal strives to ensure the website is accessible and accurate.
However, we cannot guarantee uninterrupted operation due to:

  • technical issues
  • maintenance
  • third-party disruptions outside our control

RugRoyal is not responsible for damages arising from improper use of the website or circumstances beyond our reasonable control.

This does not limit any rights you may have under applicable consumer protection laws.

 

Governing Law

These legal terms are governed by the laws of the Hong Kong Special Administrative Region (HKSAR).
Any dispute shall be submitted to the competent courts of Hong Kong, unless mandatory consumer protection regulations require otherwise.

 

Customer Service

For questions regarding orders, shipping, returns, or products:

📧 support@rugroyal.com
📞 +44 7401 140948